ГОСТ Р 51814.1—2009
Библиография
[1]
ISO/DIS 9004
[2]
ISO 10001:2007
[3]
ISO 10002:2004
[4]
ISO 10003:2007
[5]
ISO 10005:2005
[6]
ISO 10006:2003
[7]
ISO 10007:2003
[8]
ISO 10012:2003
[9]
ISO/TR 10013:2001
[10] ISO 10014:2006
[11] ISO 10015:1999
[12] ISO/TR 10017:2003
[13] ISO 10019:2005
[14] ISO 14001:2004
[15] ISO 19011:2002
[16] IEC 60300-1:2003
[17] IEC 61160:2006
[18] ISO/IEC 90003:2004
[19] ISO Brochure
[20] ISO Journal
[21] ISO Brochure
[22] ISO Handbook
[23] Reference websites:
Managing for the sustained success of an organization — A quality management approach1)
Quality management — Customer satisfaction — Guidelines for codes of conduct for
organizations
Quality management — Customer satisfaction — Guidelines for complaints handling in
organizations
Quality management — Customer satisfaction — Guidelines for dispute resolution external
to organizations
Quality management systems — Guidelines for quality plans
Quality management systems — Guidelines for quality management in projects
Quality management systems — Guidelines for configuration management
Measurement management systems — Requirements for measurement processes and
measuring equipment
Guidelines for quality management system documentation
Quality management — Guidelines for realizing financial and economic benefits
Quality management — Guidelines for training
Guidance on statistical techniques for ISO 9001:2000
Guidelines for the selection of quality management system consultants and use of their
services
Environmental management systems — Requirements with guidance for use
Guidelines for quality and/or environmental management systems auditing
Dependability management — Part 1: Dependability management systems
Design Review
Software engineering — Guidelines for the application of ISO 9001:2000 to computer
software
Quality management principles2)
ISO Management Systems (a bimonthly publication which provides comprehensive
coverage of international developments relating to ISO’s management system standards,
including news of their implementation by diverse organizations around the world)3)
Selection and Use of the ISO 9000:2000 family of standards2)
ISO 9001:2000 for Small Businesses — What to do; Advice from ISO/ТС 1764)
http://www.iso.org
http://www.td
76.org
http://www.
iso.org/tc176/sc2
http://www.iso.org/tc176/IS09001AuditingPracticesGroup
1) Готовится к печати. Заменит ИСО 9004:2000.
2)Доступна на сайте
http://www.iso.org.
3) Доступны в Центральном секретариате ИСО
(sales@iso.org)
.
4) Будет обновлен в соответствии с ИСО 9001:2008.
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