ГОСТ Р ИСО 9241-11—2010
ISO 9241-16. Ergonomic requirements (or office work with visual display terminals (VDTs) — Part 16. Direct
manipulation dialogues
ISO 9241-17. Ergonomic requirements for office work with visual display terminals (VDTs) — Part 17: Form-filling
dialogues
E.1.1 ISO 9000-3. Quality management and quality assurance standards — Part 3: Guidelines for the application of
ISO 9001:1994 to the design, development, supply, installation and maintenance of software11
E.1.2 ISO/IEC 9126. information technology — Software product evaluation — Quality characteristics and guidelines for
their use2’
E.1.3 ISO 13407. Human-centred design process for Interactive systems31
E.1.4 ISO/IEC 14598-1, Information technology — Software product evaluation — P a rti: General overview.
E.2
Важные публикации
E.2.1Bevan. N. (1995) Measuring usability as quality of use. Journal of Software Quality. 4.115— 130.
E.2.2 Bevan. N. and Macteod, M. (1994) Usability measurement in context. Behaviour and Information Technology 13.
132— 145.
E.2.3 Bevan N and Azuma M (1997) Quality in use: Incorporating human factors into the software engineering lifecycle. In:
Proceedings ISESS’97. Third International Software Engineering Standards Symposium. June 1—6.1997. Walnut
Creek. California. USA. IEEE Computer Society.
E.2.4 Chin.J.P.. Diehl.V.A.. and Norman.K.L.(1988). Development of an instrument measuring user satisfaction of the
human-computer interface. Proc. ACM СНГ88 Conf. (Washington. DC 15— 19 May). 213—218.
E.2.5 Dumas S D and Redish J C (1994) A practical guide to usability testing. Ablex Publishing Corporation.
E.2.6 ETSI (1991 )Gu»de for usability evaluations. ETSt/TC-HF(91)4.
E.2.7 Houwmg E.M., Wiethoff M., and Arnold A.G. (1993). Introduction to cognitive workload measurement. Delft
University of Technology. Laboratory for Work & Interaction Technology (WIT Lab).
E.2.8 Johnson PJ (1992) Human Computer Interaction: psychology, task analysis and software engineering. McGraw Hill.
E.2.9 Kirakowski J & Corbett M, (1993). SUMI: the Software Usability Measurement Inventory. B. J. Ed. Technol. 24.3,
210—214.
E.2.10 KirakowskiJ (1996) The software usability measurementinventory: background and usage. In: P Jordan. В Thomas.
& В Weerdmeester. Usability Evaluation in Industry. Taylor & Frances. UK.
E.2.11 Kirwan В and Ainsworth L.K. (eds) (1992) A guide to task analysis. Taylor and Francis (London and Washington).
E.2.12 Lewis. J.R. (1995) IBM computer usability satisfaction questionnaires: psychometric evaluation and instructions for
use. Int. J. Human-Computer Interact, 7(1). 57—78.
E.2.13 Macleod M, Bowden R. Bevan N and Curson I (1997) The MUSiC performance measurement method. Behaviour
and Information Technology. 16.
E.2.14 Nasa-Ames Research Center. Human Performance Group (1986) Collecting NASA Workload Ratings: A
Paper-and-Pencil Package. Moffet Field. CA: NASA-Ames Research Center.
E.2.15 Nielsen J (1993) Usability Engineering. Academic Press
E.2.16 Shneiderman, В (1992) Designing the User Interface. Strategies for Effective Human-Computer Interaction.
Addison-Wesley. Reading. MA.
E.2.17 Snyder. K.M. (1991) Guide to software usability. IBM Corporation. Order No. SC26-3000-00.
E.2.18 Thomas C and Bevan N. eds (1995) Usability Context Anatysis. A practical guide. Version 4. National Physical
Laboratory. Teddlngton. UK.
E.2.19 Thomas C and Curson I. eds (1996) Performance measurement handbook. Vol. 3. National Physical Laboratory.
Teddington.UK.
E.2.20 Whiteside J, Bennett J. Holzblatt К (1988) Usability engineering, our experience and evolution. In: Handbook of
Human-Computer Interaction. Helander M (ed). Elsevier.
E.2.21 Zijlstra. F.R.H. (1993) Efficiency in Work Behaviour: a Design Approach for Modern Tools. Delft: Delft University
Press.
22
"Стандарт заменен на ISO/IEC 90003:2004.
21 Стандарт заменен на ISO/IEC 9126-1:2001.
31 Стандарт заменен на ISO 9241-210 2010.