ГОСТ ISO 9001—2011
(4] ISO 10003:2007
(5] ISO 10005:2005
(6] ISO 10006:2003
(7] ISO 10007:2003
19) ISO/TR 10013:2001
(10) ISO 10014:2006
(11) ISO 10015:1999
(12) ISO/TR 10017:2003
(13) ISO 10019:2005
(14) ISO 14001:2004
(15) ISO 19011:2011
(16) IEC 60300-1:2003
(17) IEC 61160:2005
(18) ISO/IEC 90003:2004
(19) ISO Brochure
(20) ISO Brochure
(21) ISO Handbook
(22) ISO Journal
Библиография
(1] ISO 9004:2000Quality management systems — Guidelines for performance improvements’*
(2] ISO 10001:2007 Quality management— Customer satisfaction — Guidelines for codes of conduct for
organizations
(3] ISO 10002:2004
Quality management— Customer satisfaction — Guidelines for complaints handling in
organizations
Quality management— Customer satisfaction — Guidelines for dispute resolution external to
organizations
Quality management systems — Guidelines for quality plans
Quality management systems — Guidelines for quality management in projects
Quality management systems — Guidelines for configuration management
|8| ISO 10012:2003 Measurement management systems — Requirements for measurement processes and
measuring equipment
Guidelines for quality management system documentation
Quality management — Guidelines for realizing financial and economic benefits
Ouality management — Guidelines for training
Guidance on statistical techniques for ISO 9001:2000
Guidelines for the selection of quality managementsystem consultants and use of their services
Environmental management systems — Requirements with guidance for use
Guidelines for quality and/or environmental management systems auditing
Dependability management — Part 1: Dependability management systems
Design Review
Software engineering — Guidelines for the application of ISO 9001:2000 to computer software
Quality management principles-’
Selection and Use of the ISO 9000:2000 family of standards’-1
ISO 9001:2000 for Small Businesses — What to do. Advice from ISO/ТС 176S|
ISO Management Systems (a bimonthly publication which provides comprehensive coverage of
International developments relating to ISO’s management system standards. Including news of
their implementation by diverse organizations around the world)*1
“ C 01.11.2009 г. вместо ISO 9004:2000 действует ISO 9004:2009.
2i Доступна на сайте
http://www.iso.org.
’ Будет обновпен а соответствии с ISO 9001:2008.
41 Доступны в Центральном секретариате ИСО (
sales@iso.org
).
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